Returns & Exchanges
We want you to be delighted with your purchase from The British Library Shop; however, if you are not entirely satisfied, you can return your items within 30 days of receipt for a full refund or exchange.
Check Eligibility
Ensure your fashion items are unworn, unwashed, and still have all original British Library tags and packaging attached.
Complete the Form
Fill out the returns form included in your original delivery, specifying whether you would like a refund or an exchange for a different size.
Package Your Items
Securely pack your items and the completed form into a mailing bag, ensuring the package is sealed to prevent damage during transit.
Send to Our Warehouse
Affix the provided returns label and drop your parcel off at any local post office; we recommend obtaining a proof of postage receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing